Awaiting to be Loaded: Customers will be informed that their shipment is awaiting to be loaded with your FIRST AVAILABLE delivery truck going in their direction.
We will advise them (If needed) that upon loading and shipping their belongings, your Operation Department will contact them with a revised ETA (Estimated Time of Arrival) as well as the necessary contact information of the driver.
En Route Status: Customers will be informed that their shipment is EN ROUTE to their new location.
In addition, customers will be provided with the proper contact information for their driver and will be advised that he will contact them 1 -2 Days prior to arrival insuring a smooth delivery.
This service not only provide your customers with outstanding professionalism, it will also prevent potential lawsuits and consumer agency complaints (BBB, DOT, Attorney General, Consumer Protection agencies, etc.).
Where Your MOVING CLAIMS
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