Awaiting to be Loaded: Customers will be informed that their shipment is awaiting to be loaded with your FIRST AVAILABLE delivery truck going in their direction.
We will advise them (If needed) that upon loading and shipping their belongings, your Operation Department will contact them with a revised ETA (Estimated Time of Arrival) as well as the necessary contact information of the driver.
En Route Status: Customers will be informed that their shipment is EN ROUTE to their new location.
In addition, customers will be provided with the proper contact information for their driver and will be advised that he will contact them 1 -2 Days prior to arrival insuring a smooth delivery.
This service not only provide your customers with outstanding professionalism, it will also prevent potential lawsuits and consumer agency complaints (BBB, DOT, Attorney General, Consumer Protection agencies, etc.).
Where Your MOVING CLAIMS
Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.
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