MOVING

​  CLAIMS


Professional Learning & Training Services


Our professional learning & training services cover proper working methods and thoroughly overviews of the latest updates of US DOT rules and regulations for your sales, dispatch departments and most importantly, your drivers. 


Our learning & training services also help you to prevent customer disputes and violation penalties incurred by your workforce. We offer complete learning & training services to dispatch and drivers to comprehend the latest updates in the industry regulations and basic safety requirements, gain the tools to anticipate and avoid potential customer disputes, learn the meaning of properly signed moving documents along with correct compilation and notation of your customer charges.

 

In addition to our learning & training services we prepare Interstate Tariffs and offer our comprehensive shipping documents, an all-in-one package of recommended and necessary forms designed with your business’ compliance and customers’ protection in mind.



    Where Your MOVING CLAIMS

                             Become Manageable. 


Sales issues:


We can assists your sales representatives in understanding the responsibilities their position entails, the importance of providing accurate estimates, recognizing customers’ needs, understanding the ins and outs of the moving industry to better assist customers with coordinating their move while standing out in a competitive market and reaching their sales goals.


Claims Prevention:


Our representative can explain proper packing methods, the importance of accurate labeling, disassembly & assembly methods, proper stacking of trucks, non- allowable items, documenting damaged goods, avoiding property damage.


DOT and Safety Audits:


We provide support, properly preparing for audits to avoid violations resulting in expensive penalties. Our professional training services cover proper working methods and detailed overviews of the latest updates of rules and regulations for sales associates, dispatch departments and drivers.