MOVING

​  CLAIMS


​INTEGRATED CUSTOMER SERVICE PROGRAMS
24/7/365 DAYS - LIVE SUPPORT


Did you know that 70% of caller’s hang-up the phone when they reach a recorded message? Imagine how much issues you could be capture and resolved if your customers reached a LIVE PERSON INSTEAD. 

In 2012 MovingClaims.net were the first to introduce the INTEGRATED CUSTOMER SERVICE PROGRAMS to the moving industry. This service is intended to relieve the call volume from your office staff making them available to perform the tasks they were hired for.

We are the only customer service support program with the knowledge and experience in the moving industry that can support all your client moving needs. With MovingClaims.net, you can have a dedicated remote team that handles all your client moving issues 24/7/365 DAYS - LIVE SUPPORT.



OUR TRAINING SERVICES HAS SHOWN AMAZING RESULTS 

IN TODAY’S HIGHLY COMPETITIVE MARKET!


    Where Your MOVING CLAIMS

                             Become Manageable. 


WE WILL HANDLE YOUR BASIC DAY TO DAY OPERATIONAL PROBLEMS SUCH AS:


Long Distance Delivery Issues: Customers can call us anytime as many times as they need to find out when their goods will be delivered. We will explain about ‘reasonable dispatch delays’ listen to their problems and calm them down to ensure customer satisfaction and by that avoiding additional lawsuits and consumer agency complaints (BBB, DOT, Attorney General, Consumer Protection agencies, etc.).

General Disputes: We are proud to offer a dispute process that provide customers the option to formally file a complaint against the company. When it comes to these matters we put ourselves completely at the customer’s disposal insuring a fair resolution based on company and federal regulations as part of our commitment to achieve satisfactory resolutions for all clients.

Settlement Negotiations: We negotiate with your customers before and after a settlement to avoid possible lawsuits and consumer agency complaints (BBB, DOT, Attorney General, Consumer Protection agencies, etc.). This is our most important and time-consuming of our services – we help protect your company from legal procedures and consumer agency investigations by resolving issues with your customers.

 General Customer Service Issues: Our customer service representatives are dedicated to assist customers with any issue they have. It is our top priority to treat customers with the utmost respect and allow them to resolve all their concerns with a trustworthy and courteous process.​