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1. To provide consistent top quality professional moving and storage services to each consumer shipper on every move.

2. To commit to providing the highest level of customer service to each consumer shipper on every move.

3. To provide honest and accurate estimates, in writing, and charges for services for each consumer shipper on every move.

4.To provide honest and accurate pick-up and delivery windows and time-frames, in writing, to each consumer shipper for every move.

5. To communicate with consumer shippers throughout the move process and provide honest and accurate information.

6. To promote integrity, honesty, fairness, and professionalism for the industry in actions and services.

7. To provide continuing training, education, and performance reviews of employees, drivers, sales persons, and staff to ensure the highest levels of services offered.

8. To commit to understanding and following all governing federal and state regulations in all aspects of business practices.

9. To comply with the highest level of vehicle maintenance, safety standards, and driver qualifications, to protect the safety, prevent injury and accidents on the highways.

10. To promote the elimination of fraud, con-compliance, misrepresentation and unethical practices within the industry.

our Code of Ethics & Practice to movers nationwide

We, the members of Moving Claims, stand united in our sincere beliefs that honest, ethical, efficient and quality services to the public are the ultimate goals of this organization. And, we who are engaged in the transporting and storage of household goods, pledge ourselves to uphold and advance the following ideas and principles: